win77 Privacy Policy – Your Data, Protected

1Introduction

win77 ("we", "us", "our") operates the online gaming platform accessible at win77.live and is committed to protecting the personal information of every player who registers and uses the platform. This Privacy Policy describes how win77 collects, processes, stores, and protects your personal data in connection with your use of our services.

By registering an account on win77.live, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the platform constitutes your acceptance of the data practices described here. If you do not agree with any part of this Policy, you should not use win77.

This Policy applies to all players registered on win77.live, including those accessing the platform from Manila, Quezon City, Cebu, Davao, and all other locations in the Philippines. win77 is intended exclusively for players located in the Philippines.

2Information We Collect

win77 collects personal information in several ways: directly from you when you register or use the platform, automatically through your interactions with win77.live, and from third parties where necessary for identity verification and fraud prevention.

win77 does not knowingly collect personal information from anyone under the age of 21. If we discover that data has been collected from a minor, that data will be deleted and the associated account will be closed immediately.

3How We Use Your Information

win77 uses the personal information we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which we process your data are:

• Account management — to create, maintain, and administer your win77 account, including verifying your identity and processing your registration.
• Transaction processing — to handle deposits made in PHP through Philippine bank transfers and e-wallets, and to process withdrawal requests to your verified payment method.
• Identity verification (KYC) — to verify your age, identity, and eligibility to use the platform in compliance with applicable requirements.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, unauthorised account access, and other security threats.
• Responsible gaming — to monitor gaming activity and identify patterns that may indicate problem gambling, and to administer self-exclusion and deposit limit requests.
• Customer support — to respond to your queries, resolve account issues, and communicate important account notifications.
• Platform improvement — to analyse how players use win77.live and to improve the platform's features, performance, and user experience.
• Marketing communications — to send you information about promotions and platform updates, where you have opted in to receive such communications.

4Legal Basis for Processing

win77 processes your personal data on the following legal grounds:

• Contractual necessity — processing required to deliver the services you signed up for, including account registration, deposits, gameplay, and withdrawals.
• Legal obligation — processing required to comply with applicable laws and regulations, including identity verification and anti-money laundering obligations.
• Legitimate interests — processing carried out for fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where these interests are not overridden by your data protection rights.
• Consent — processing for marketing communications, where you have given clear and specific consent that you may withdraw at any time.

5Sharing Your Information

win77 does not sell, rent, or trade your personal information to third parties. We may share your data with trusted third parties only where necessary and only for the purposes set out in this Policy:

• Payment processors and e-wallet providers — to facilitate deposits and withdrawals in PHP. Only the data strictly necessary for the transaction is shared.
• Identity verification providers — to carry out KYC checks and confirm the authenticity of documents you submit.
• Fraud prevention and security services — to identify suspicious activity and protect the platform and its players.
• Technology and platform service providers — companies that help us operate win77.live, such as hosting providers and analytics platforms, who process data only on our instructions.
• Law enforcement and regulatory authorities — where we are legally required or compelled to disclose information, for example in response to a court order or lawful request.

6Data Retention

win77 retains your personal data for as long as your account is active and for a period thereafter as required by our operational and legal obligations. The specific retention periods that apply are:

• Account and identity data — retained for the duration of your account and for a period after account closure as required by applicable record-keeping obligations.
• Transaction records — retained for a minimum period in accordance with financial record-keeping requirements applicable to online gaming platforms.
• Gaming activity logs — retained for a period sufficient to support responsible gaming monitoring, dispute resolution, and fraud investigation.
• Support communications — retained for as long as necessary to resolve open queries and for a reasonable period thereafter for quality and training purposes.

When data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, win77 will securely delete or anonymise it. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.

7Cookies and Tracking

win77.live uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with the site. The categories of cookies we use are:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without affecting your ability to use win77.
• Functional cookies — used to remember your preferences, such as language and display settings, so you do not have to reconfigure them on each visit.
• Analytics cookies — used to collect aggregated, anonymised data about how players navigate win77.live, which pages are visited most, and where players encounter difficulties. This data is used to improve the platform.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from registering, depositing, or playing on win77, but some platform features may behave differently.

8Your Rights

As a win77 player, you have the following rights with respect to the personal data we hold about you:

• Right to access — you may request a copy of the personal data win77 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you may request that we correct or update it.
• Right to deletion — you may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to restrict processing — in certain circumstances, you may request that we limit how we use your data while a query or complaint is being resolved.
• Right to withdraw consent — where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the legality of processing carried out prior to withdrawal.

To exercise any of these rights, contact win77 support by email at [email protected]. Please include your registered email address and a description of your request. Verification of your identity may be required before we can action your request.

9Security Measures

win77 takes the security of your personal data seriously. We implement and maintain a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, disclosure, or destruction:

• SSL/TLS encryption is applied to all data transmitted between your device and win77.live.
• Sensitive account actions — including withdrawals and password changes — require OTP verification sent to your registered mobile number or email address.
• Two-factor authentication is available and recommended for all win77 accounts.
• Access to personal data within win77's systems is restricted to personnel who require it to perform their duties, and is subject to strict access controls.
• win77's systems are monitored for unusual activity, and security reviews are conducted on a regular basis.

10Changes to This Policy

win77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notification.

Your continued use of win77.live after an updated Privacy Policy has been published constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically, particularly if you receive a notification that changes have been made. If you disagree with any update, you may request account closure by contacting support.

11Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how win77 has handled your personal information, you can reach our support team using the contact details below.

• Email: [email protected] — displayed as text only. Please include your registered email address and a clear description of your query.
• FAQ: Answers to common questions about accounts, deposits, and privacy settings are available on our FAQ page.

win77 is committed to resolving privacy concerns promptly and transparently. If you submit a data rights request, we will acknowledge receipt and provide an estimated timeline for resolution.