Terms & Conditions – win77 Online Gaming Platform

1Acceptance of Terms

By accessing win77.live, creating an account, making a deposit, or placing any bet or wager through the platform, you confirm that you have read these Terms and Conditions in full and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must not use win77 and should not create or access an account.

These Terms apply to all services available through win77.live, including live casino, sports betting, slots, and any other gaming or wagering products offered on the platform. Additional terms specific to promotions or individual game types may also apply and will be communicated to you where relevant.

2Eligibility

To create and maintain a win77 account, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age. win77 operates under a strict 21+ policy with no exceptions.
• You must be physically located in the Philippines at the time of registration and when accessing the platform.
• You must not be acting on behalf of another person, organisation, or entity.
• You must not have been previously excluded or banned from win77 or notified that your account has been closed due to a Terms violation.
• You must be legally permitted to participate in online gaming under the laws applicable to your location.

win77 reserves the right to request proof of eligibility at any time, including proof of age and identity. If you cannot provide satisfactory documentation, win77 may suspend or close your account.

3Account Registration

Each player may register only one account on win77. You are required to provide accurate, complete, and current information during registration, including your legal full name, date of birth, and a valid email address. Providing false information at registration is a breach of these Terms and may result in immediate account closure.

You are solely responsible for keeping your login credentials — including your password and any OTP codes sent to your registered device — confidential. Do not share your password with anyone. win77 staff will never ask for your password under any circumstances.

Identity verification (KYC) is required before your first withdrawal can be processed. You will be asked to submit a valid government-issued ID and, where required, proof of your payment method. win77 may request updated verification documents at any time for security or compliance purposes.

• Use a strong, unique password for your win77 account.
• Enable two-factor authentication where available in your account settings.
• Log out of your account when using shared or public devices.
• Notify win77 support immediately if you suspect unauthorised access to your account.

4Deposits and Withdrawals

All transactions on win77 are processed in Philippine Peso (PHP). Deposits can be made through supported Philippine bank transfers and local e-wallets. Withdrawal requests are processed to the same payment method used for the original deposit, subject to KYC verification being completed and approved.

win77 does not accept deposits made using credit cards or cryptocurrency. Attempting to fund your account through an unsupported payment method may result in the transaction being declined or funds being returned, and win77 will not be liable for any delays associated with the return of such funds through third-party payment systems.

• All payment accounts and e-wallets used must be registered in your own name. Third-party payments are not accepted.
• Minimum and maximum deposit and withdrawal amounts may apply and are displayed at the time of the transaction.
• win77 aims to process withdrawal requests promptly, but processing times may vary depending on your bank or e-wallet provider.
• win77 reserves the right to request additional documentation before releasing a withdrawal if unusual account activity is detected.

5Gameplay and Betting Rules

win77 offers live casino, sports betting, slots, and other gaming products. Each product type operates under its own specific game rules, which are displayed within the game or betting interface before you place a wager. It is your responsibility to familiarise yourself with the rules of any game or market before placing a bet.

All bets placed on win77 are final once confirmed. win77 does not accept requests to cancel, reverse, or amend a bet after it has been placed and confirmed by the system, except in cases where a technical error on win77's part is verified and documented.

win77 reserves the right to void bets in the following circumstances:

• A technical fault or system error materially affected the outcome of a game or the odds displayed.
• A bet was placed on an event that was subsequently cancelled, postponed, or decided under irregular circumstances.
• Evidence of collusion, match manipulation, or fraudulent activity is identified in connection with the bet.
• An obvious pricing error resulted in odds being offered that were clearly inconsistent with the market.

In the live casino section, the outcome of all games is determined by real dealers using physical equipment. In the slots section, outcomes are determined by certified random number generators. win77 does not manipulate game outcomes.

6Bonuses and Promotions

win77 may offer bonuses, promotions, free bets, cashback offers, and other incentives to registered players from time to time. All promotions are subject to specific terms that will be communicated clearly at the point the offer is presented. These promotion-specific terms — including any wagering requirements, eligible games, minimum deposits, and expiry periods — form part of these Terms and Conditions when you opt in to a promotion.

win77 does not guarantee the availability of any particular promotion at any given time. Promotions may be modified, suspended, or withdrawn without prior notice. If a promotion is withdrawn before you have completed its requirements, any bonus funds that have not yet met wagering requirements may be forfeited.

win77 reserves the right to withhold bonus payments or winnings derived from bonus funds where it determines, at its reasonable discretion, that a player has acted in bad faith or in a manner inconsistent with the spirit of a promotion.

7Responsible Gaming

win77 is committed to providing a gaming environment that supports responsible play. Online gaming is a form of entertainment, not a strategy for income or a method of recovering financial losses. Players are encouraged to approach gaming with a fixed personal budget and a time limit for each session, and to stop playing when either limit is reached regardless of the session outcome.

win77 provides the following responsible gaming tools within your account settings:

• Deposit limits — set a daily, weekly, or monthly cap on the amount you can deposit.
• Session history — review your gaming activity and transaction history at any time.
• Self-exclusion — temporarily or permanently exclude yourself from accessing your win77 account.

If you are concerned about your gaming behaviour or the gaming habits of someone you know, we encourage you to use these tools and seek support. win77 takes reports of problem gambling seriously and will cooperate fully with self-exclusion requests.

8Account Suspension and Closure

win77 reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice if win77 has reasonable grounds to believe that:

• The account holder has provided false information during registration or verification.
• The account is being used for money laundering, fraud, or any other illegal activity.
• The account holder has violated any provision of these Terms and Conditions.
• The account holder is under 21 years of age.
• The account is being accessed from a restricted jurisdiction.
• Suspicious betting patterns or collusion have been detected in connection with the account.

Where an account is closed due to a Terms violation, win77 reserves the right to void outstanding bets and forfeit any balance in the account. Where an account is closed for reasons unrelated to a Terms violation — for example, at your own request — your PHP balance will be returned to you via your registered payment method after any pending wagers are settled.

You may request account closure at any time by contacting win77 support. If you are requesting closure for responsible gaming reasons, we encourage you to use the self-exclusion tool available in your account settings, which takes effect immediately.

9Limitation of Liability

win77 provides the platform on an "as available" basis. While we work to maintain continuous, stable access to all platform features, we do not guarantee uninterrupted availability and will not be liable for losses or inconvenience arising from platform downtime, maintenance periods, or technical faults outside our reasonable control.

To the maximum extent permitted by applicable law, win77's liability to any player in connection with their use of the platform is limited to the PHP balance held in that player's account at the time the relevant claim arises. win77 is not liable for any indirect, consequential, or speculative losses, including loss of expected winnings from bets that were not placed or were voided due to a technical fault.

• win77 is not responsible for telecommunications failures, internet outages, or device issues that affect your ability to access the platform.
• win77 is not responsible for bets placed in error by the player, including incorrect selections, stake amounts, or market choices.
• win77 is not responsible for delays in payments caused by third-party banks or e-wallet providers.

10Privacy and Data

win77 collects and processes personal information in connection with your registration, identity verification, and use of the platform. This includes your name, date of birth, contact details, payment information, and gaming activity records. Your data is handled in accordance with win77's Privacy Policy, which forms part of your agreement with win77 and is available at win77.live/privacy-policy.

By creating an account, you consent to win77 processing your personal information for the purposes described in the Privacy Policy, including identity verification, fraud prevention, responsible gaming monitoring, and customer support. win77 does not sell your personal information to third parties for marketing purposes.

11Changes to Terms

win77 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, win77 will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of win77 after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the platform and may request account closure. Continued use of win77 after the updated Terms have been published will be treated as acceptance regardless of whether you have actively reviewed the changes.

It is your responsibility to check this page periodically to stay informed of any updates. win77 recommends reviewing the Terms at least once every few months, or whenever you receive a notification that changes have been made.

12Contact and Support

If you have questions about these Terms and Conditions, or if you need help with your account, you can reach the win77 support team through the contact details below. Support is available seven days a week.

• Email: [email protected] — displayed as text only; do not attempt to send payments or sensitive documents via email without prior instruction from win77 support.
• FAQ: Common questions about account setup, deposits, withdrawals, and gameplay are answered on our FAQ page.

When contacting support, please include your registered email address and a clear description of your query. For account-related issues, verification of your identity may be required before support staff can access or act on your account.